Kia has issued a recall for all new Sorento designs developed between the 1 September as well as 14 December 2020, relating to an problem with the SUV’s SOS phone call system.
Normally, when an eCall equipped cars and truck is included in an accident, the system transmits the car’s VIN to an emergency phone call centre, which can then dispatch the regional emergency services to the scene.
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However, Kia discovered that, if one of the Sorento’s airbags is deployed in the accident, the SOS function wouldn’t transmit the car’s VIN to the emergency phone call centre, indicating the regional authorities wouldn’t have any type of details on the automobile up until they shown up on the scene.
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The problem impacts 965 cars and trucks offered in the UK – as well as Kia is currently contacting impacted owners with the request that they return their cars and trucks to their regional dealership for remedial action. The repair will be used at no expense to the owner.
Kia states the problem must be quick to remedy, with only a minor software application modify needed to get the SOS function working properly. The update will take around half an hour but, because of social distancing protocols, Kia states clients must allocate as much as an hour for the work.
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