It’s well understood that if you have severe issues with a new car, you can turn down it. however is there a time limit on that process? That’s the concern posed by Kevin Palmer, who took shipment of a SEAT Alhambra precisely a year ago.
The cars and truck was missing its auto parking camera. The dealership stated there had been a element supply issue since of the Japanese tsunami, as well as it might quickly be fitted later. Kevin took the MPV as well as £200 payment for the delay.
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In February, the cam was offered as well as the cars and truck was booked in. “I was surprised when the garage stated it couldn’t in shape it, since the tailgate had no blanking plate or any type of wires developed in,” explained Kevin, from Spalding, Lincs.
He declares both the dealership as well as SEAT client care stated he might get payment or turn down the car, as well as Kevin selected the latter. “The woman at SEAT kept stating she would get the dealership manager to sound me, however it never happened,” he told us. All I got was reassurance that it was being dealt with, as well as as far as she was aware, a new cars and truck had been ordered.”
Two months later, Kevin was told there’d be no replacement automobile as well as he might have £1,000 compensation. He states he was informed there was a pamphlet misprint, as well as he couldn’t have the cam with the cars and truck he’d chosen.